FeedbackMarketResearch
focussed, cost effective market research and analysis
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  The Services

Feedback Market Research Ltd offers Quantitative and Qualitative Research through use of a host of techniques:

  • Telephone Interviews
  • Face to Face Interviews (Home, Street, Work)
  • In-Depth Interviews
  • Hall Testing
  • Focus Group Discussions
  • Postal Surveys
  • Mystery Shopping
  • Citizen's Juries
  • Fieldwork only
  • Data Entry and Analysis
Telephone Interviews

Feedback has an in-house team of telephone interviewers; we have CATI facilities and conduct interviews with members of the public and the business community.

Face to Face Interviews

Through our 11 supervisors who cover the entirety of the UK, Feedback has access to a national network of trained interviewers who are able to handle all types of face-to-face interview including street interviews, in-home interviews, door to door and Hall Testing.

In-Depth Interviews

Our Research Executives who are fully trained and conversant in diagnostic, depth-interviewing techniques would handle this qualitative dimension of our services.

Focus Group Discussions (Qualitative Research)

Our Research executives are trained moderators of focus groups, and in addition to the qualitative work we undertaken in-house, we are also happy to recruit for others to conduct their own.

Mystery Shopping

Increasingly, we are undertaking mystery shopping exercises on behalf of our clients, either by telephone, personal visit or internet.

Fieldwork Only

We are happy to provide a "field and tab" service only or to be wholly involved in the diagnosis, questionnaire design, interpretation, reporting and presentation of findings.

Analysis Only

We can provide specialist data processing services at excellent value for money, using either SNAP or SPSS software.